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Phone (519) 662-1650 FAX (519) 662-3634 Toll Free 1 (866) 627-7357 |
about us
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WHO ARE WE? Massel's Marine is located in New Hamburg, a beautiful small town located on the Nith river in southern Ontario. Massel's has been a family run business since its beginning in 1932. Four generations have been committed to providing superior quality products and service. Massel's dedication to first class service has twice earned us the Yamaha DEALER OF THE YEAR award and set a service standard which all of our employees strive to maintain. Rob Massel, our parts and service manager, will endeavor to serve your unique snowmobile needs. His friendly smile and quiet efficiency are both appreciated and relied upon by our many long term customers. Rob grew up in the business which provides him with a depth of experience that shows in his competence in helping answer your service, parts or accessory questions. Bill Massel is our sales manager. Bill is an avid snowmobiler, whose many hours of riding sleds give him real life riding experience to aid our customers in purchasing their new sled or to keep their current one running. Carol Massel will likely be the warm friendly voice that greets you on the telephone. She will efficiently handle all your inquiries and looks after any details to help you get your snowmobile out on the trails. OUR MISSION Massel's Marine and it's staff are fully committed to providing outstanding customer service for all of our patrons. We appreciate that having you as a customer is a privilege and therefore it is important that we understand your needs and exceed your expectations. Our new programs act as a reminder that your satisfaction is and will continue to be our number one goal. Rob, Bill and Carol Massel and Staff. |
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